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Frequently Asked Questions

Concise answers to your questions.

Frequently Asked Questions

Most Popular Questions

Joyal Health Care accepts a variety of insurance plans to make our services accessible to as many families as possible. We accept Medicare, VA benefits, and some insurance policies such as Aetna & Humana. We also accept long-term care insurance. Additionally, we offer private pay options for individuals without insurance coverage. If you have specific questions about your insurance plan, feel free to call us at (904) 448-1025, and we’ll be happy to assist you.

We provide services in Duval, Clay, Nassau, and St. Johns counties in Florida.

No, we offer flexible care arrangements without requiring long-term contracts. Services can be adjusted based on your needs.

Yes, we accept Medicare and VA benefits as well as other insurance options.

Our skilled services include wound care, IV therapy, post-surgical care, medication management, diabetic care, ostomy care, and more. Click here to learn more about skilled care services.

We offer meal preparation, light housekeeping, transportation to appointments, companionship, mobility assistance, and more. Click here to learn about non-medical services.

We strictly adhere to HIPAA guidelines to maintain patient confidentiality. Information is only shared with authorized family members or caregivers.

Yes, we offer 24-hour care, typically divided into shifts for optimal coverage, as well as overnight care from 9 p.m. to 7 a.m.

Our caregivers undergo thorough background checks, health screenings, and professional training to ensure they meet our high standards.

It’s a document containing essential information about a patient (e.g., medical history, medications, emergency contacts) to assist first responders in emergencies.

We serve patients of all ages, but most of our clients are in their 40s and older, up to 100+ years.

Absolutely! We work with families to create tailored care plans that meet the specific needs of each patient.

Yes, we offer DNA-based testing and functional medicine to help patients manage their health at a cellular level with personalized wellness plans. Click here to learn more.

We discharge patients once they’ve met or exceeded their prior level of function unless they choose to continue with us for long-term care.

Simply call us at (904) 448-1025 or visit our website to schedule an assessment and develop a personalized care plan.